Heat pump servicing Palmerston North

A heat pump service means we clean the filters and coils, check the gas charge and drainage, and test that it heats properly. In Palmerston North's damp, windy air we recommend a yearly service to keep grit and pollen from choking the unit and driving your power bill up.

What Palmerston North's weather does to your heat pump

The gap winds that funnel between the Tararua and Ruahine ranges carry grit and pollen straight onto exposed outdoor units. Over a year that builds up on the fins and makes the unit work harder for less heat.

Inside, our long damp winters mean the filters load up fast with dust. A clogged filter is the most common reason a heat pump stops keeping up in July, and it's the cheapest thing to fix. In a poorly insulated pre-1980s bungalow or villa, a well-kept unit is often the difference between a warm lounge and another cold, sticky winter.

A yearly clean and check keeps the running cost down and catches small faults before they turn into a dead unit on the coldest night.

The filter clean you can do yourself between services

You don't need us for the basics. Every few weeks in winter, pop the front cover, slide the filters out and give them a vacuum or a rinse under the tap. Let them dry before they go back in. That one job keeps airflow up and your bill down.

A full service goes further than filters. Here's what we check when we come out:

• Clean the indoor filters and coil, and clear the outdoor unit of grit and leaves
• Check the refrigerant charge and look for leaks
• Clear the drain so condensate isn't backing up into the wall
• Test heating and cooling output and listen for worn fan bearings

We look after the heat pumps we installed

Here's the honest bit: we only service and repair the heat pumps we installed ourselves. We don't take on service or repair work on units other companies fitted. That's not us being awkward. When we do the whole job we know exactly how it was sized, wired and mounted, so we can stand behind it.

If your unit was put in by someone else and you're not happy with how it heats, the better path is usually a fresh, right-sized heat pump installation from us. Getting the sizing right for your room matters far more than the brand on the box or how much grunt it claims. You can see what that runs at on our heat pump installation cost page, and browse the types of heat pump that suit older Manawatū homes.

When a service turns into a repair

Sometimes a unit isn't just dirty. Worn bearings, a tired compressor or a slow refrigerant leak all show up during a service, and we'll tell you plainly what it'll take to fix and whether it's worth it. Older units past their day are often cheaper to replace than to keep patching.

For our customers across Awapuni, West End, Milson and the rest of the areas we serve across the Manawatū, heat pump repairs are part of looking after what we fitted. If you're weighing up a bigger heating job, we also do ducted heat pumps Palmerston North homeowners use to warm a whole villa, and we install Mitsubishi Electric heat pumps among others. If you're new to us, start with a quote for a new install and we'll take it from there.